Introduction
Shimvornvap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel planning services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you use our services, including:
Personal Information
When you contact us or use our services, we may collect personal information such as your name, email address, phone number, mailing address, travel preferences, passport information, payment information, and any other information you choose to provide. This information is necessary to provide you with our travel planning services and to communicate with you about your travel arrangements.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information."
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our travel planning services
- Process your travel bookings and reservations
- Communicate with you about your travel plans, including sending confirmations, updates, and support messages
- Respond to your comments, questions, and requests for customer service
- Send you marketing and promotional communications that may be of interest to you
- Improve and personalize your experience on our website
- Analyze usage patterns and trends to improve our services
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations and enforce our terms and conditions
Sharing Your Information
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Travel Partners
When you book travel services through us, we share relevant information with airlines, hotels, tour operators, and other travel service providers to fulfill your bookings. These third parties have their own privacy policies governing the use of your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures and encryption technologies. However, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions
- Objection: You have the right to object to our processing of your personal information
- Restriction: You have the right to request that we restrict the processing of your personal information
- Portability: You have the right to request a copy of your personal information in a structured, machine-readable format
- Withdraw Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Marketing Communications
We may send you marketing communications about our services, special offers, and promotions. You can opt out of receiving these communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relations.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, disclose, and sell. You have the right to request deletion of your personal information and the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties. To exercise your rights, please contact us using the information below.
European Privacy Rights
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Shimvornvap
711 NE 112th Avenue Unit 88
Vancouver, WA 98684, USA
Phone: +1 564-202-7469
Email: customer@shimvornvap.world